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Frequently Asked Questions



Please see below for a very detailed list of common questions and answers.  Most customers find all the answers they need with the below information….

Product Information
What Does It Feel Like?
How Much Harrelson's Own CBD Should I Take?
What Are the Directions? How do I take Harrelson's Own CBD?
How Long Does It Take To Feel?
Why Would I Take an Extra Serving of Harrelson's Own CBD In Addition To My Once a Day Serving?
What are Terpenes and Why Do You Add Them Into Your Formula?
What are the ingredients in Harrelson's Own CBD?
How was the CBD extracted from the hemp?
What is the percentage of the Terpenes extracted from the plant?
What kind of 3rd Party testing/analysis is performed?
How much Harrelson's Own CBD should I Order?
Do I Need to Shake It Before Use and How Should I Store Harrelson's Own CBD?
Is CBD legal?
Where do you source your Hemp?

Ordering & Return Information
What is your return policy?
Can I call you to place an order?
What name will I see on my Credit Card Statement?

Shipping Information - US
How soon will you ship my order?
How long before my order arrives?
What do you charge for shipping?
Is the package discreet?

Shipping Information – International
Do you ship Internationally?
What do you charge for shipping and handling?
How long before my order arrives?
What happens if my order does not clear customs?
Will I be charged a customs fee or tax?
Is the package discreet?

Security and Privacy
Is your website secure?
What information do you collect?

Contact Us

Product Information

What Does It Feel Like?
This is the big question. First – NO, you don't feel high at all. Harrelson's Own CBD is completely Non-Psychoactive. You actually just feel more stable. Some people will take Harrelson's Own CBD when they need it – for example to knock out a headache right away. Most people take it as part of their daily routine because it just makes everything mentally and physically feel a little bit better. It helps reduce stress, adds more patience, it's calming, provides a positive vibe, keeps you focused and so much more. It just takes the edge off. CBD is a personal thing because it has so many positive results that people experience such various benefits. It is a lifestyle...and the best you feel in your natural state.

How Much Harrelson's Own CBD Should I Take?
The truth is we are all different and you just need to get familiar with what works for you. It might take you a couple days to find your ‘sweet spot'. We recommended starting with the ‘Suggested Use' on the box and label. 10 Sprays delivers approximately 7.5mg of CBD. Suggested use is 7.5-15mg per serving. Some people use it once a day in the morning. Others use just when they feel like they need it. Most customers keep it with them and use it throughout their day as desired. It won't take long to find your Homeostasis and when you do, you will know and appreciate it.

What Are the Directions? How do I take Harrelson's Own CBD?
First, always Shake Well Before Each Serving....Natural separation occurs.

For most immediate results, spray your desired serving of Harrelson's Own CBD under your tongue and enjoy our Mint/Vanilla Signature Blend for 15 to 30 seconds before you swallow. You can also spray it in your coffee or smoothie for a more ‘time-released' approach. A lot of people do both. Please remember to always shake well before each use...natural separation occurs

How Long Does It Take To Feel?
You might feel Harrelson's Own CBD the first time you take it in just a few minutes. Or you might need to take it a few times before you feel it. It is important to note that CBD has a cumulative effect. With the Nano-Technology we use it absorbs quickly. You might take some and wait 10 minutes and realize you might want more... or that you are fine. You can easily find the right balance for yourself.

With an oil based product it might take 45 minutes just to digest... and longer to know if you had the right dosage.

Once you have found your homeostasis you will most likely feel a difference each time you take Harrelson's Own CBD.

Why Would I Take an Extra Serving of Harrelson's Own CBD In Addition To My Once a Day Serving?
There are so many reasons you would want an extra serving and some of them would be stuff like:

You've got PMS, you're hungover, you feel extra stressed or nervous, you're annoyed, you have an important meeting, pre-workout, post-workout, in the middle of the night when your body feels achy or your brain is racing, you have a headache, your muscles are sore, you need more patience, you could use a better vibe, you need some extra focus, etc...

What are Terpenes and Why Do You Add Them Into Your Formula?
Terpenes are a very important part of the hemp plant. Terpenes provide therapeutic benefits by binding to the endocannabinoid receptors located throughout the brain and body. With the nano-emulsification process we use for Harrelson's Own CBD, the Terpenes are separated out. We are able to add these Terpenes back into our formula in the perfect ratio. This is one of the reasons Harrelson's Own CBD feels so good. When terpenes work together with hemp the therapeutic potentials increase dramatically. For example, with the perfect mix of terpenes and hemp, different terpenes may help to induce sleep and relax muscles. Others reduce stress, elevate mood, reduce inflammation and increase energy. The terpenes in our Harrelson's Own CBD Signature Blend are mood-elevating, stress and pain-relieving, focused driven and energy increasing.

What are the ingredients in Harrelson's Own CBD?
Harrelson's Own CBD is made with natural and honest ingredients. We make our spray as simple as possible, with no additives or extras. Harrelson's Own CBD contains only:

How was the CBD extracted from the hemp?
We use supercritical CO2 to extract the CBD from our hemp. We then further purify it by wiped film distillation prior to incorporating it into our finished product.

What is the percentage of the Terpenes extracted from the plant?
The terpenes account for approximately 2% of the plant material. However the Terpenes are isolated during the distillation process and then we add them back into Harrelson’s Own in a slightly higher proprietary ratio for best results.

What kind of 3rd Party testing/analysis is performed?
It is important to note that a lot of companies that don't provide 3rd Party testing, don't really have the potency they claim. We have an industry-leading quality control system. We use a third-party laboratory called Eurofins® that has been around for decades and considered the best in the industry by most. They analyze Harrelson's Own CBD for cannabinoid potency, bacterial/microbial life, heavy metals and pesticides.

How much Harrelson's Own CBD should I Order?
How to Choose Your Desired Amount of Harrelson's Own CBD To Order: Each Bottle contains approximately 40 servings if you use about 7.5mg per serving. Suggested use is 7.5-15mg per serving. Some of you will use it once a day and when you need an extra serving. In this case each bottle will last approximately a month. Others will use it much more throughout your day as desired. And of course, some of you will be buying for yourself, Partner, Husband or Wife...So you might want one bottle each month or you may want 4 bottles each month...

Do I Need to Shake It Before Use and How Should I Store Harrelson's Own CBD?
First, always Shake Well Before Each Serving...natural separation occurs. Keep your bottle in a cool, dry place. If you keep it out of the sun and do NOT refrigerate it will be fine.

Is CBD legal?
Yes! On 20th December 2018 the Farm Bill declared that all “hemp” extracts (CBD) are legal agricultural products, provided that they contain less than 0.3% THC...which Harrelson's Own CBD does.

Where do you source your Hemp?
We use 100% U.S.-grown hemp from Organic Practicing farms in Kentucky.

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Ordering & Return Information

What is your return policy?
All orders come with our famous guarantee so you have nothing to lose by trying our awesome formula. Any order can be returned for a 100% refund within 60 days from the date you place your order. No questions asked.  A Return Processing Fee of $7.95 plus expedited shipping charges will apply to all returns.

Can I call you to place an order?
Yes! Please call toll free (877) 519-9700. Our professional Customer Service Representatives are available 7:30am-4pm PST Monday-Friday.

Hours: 7:30am-4pm PST Monday-Friday
US Toll Free: (877) 519-9700


What name will I see on my Credit Card Statement?
You will see a charge from ‘Harrelsons Own‘

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Shipping Information - US

How soon will you ship my order?
When you order before 5:00 pm, Pacific Standard Time, your order will normally ship the next business day. Orders placed after 5:00 pm PST, or on Saturday and Sunday, will normally ship within two business days.

How long before my order arrives?
The following are approximate delivery times from the ship date:

First Class Mail – 3 to 8 business days
Priority Mail – 2 to 4 business days
Express Mail – 1 to 2 business days

What do you charge for shipping and handling?
First Class Mail – $9.99
Priority Mail – $15.99
Express Mail – $29.99

For domestic orders, there is no S&H charge when you purchase the 4 month supply!

Is the package discreet?
Yes. Your order is delivered in a plain package, with our name, Harrelson's Own, and your name and address.

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Shipping Information – International

Do you ship internationally?
Yes, we ship to most countries. If your country is listed on the order page, we will ship to you. However, for some countries, we must require a money order or bank draft (US DOLLARS) in advance, and charge $29.95 (US) for shipping and handling. To inquire about your country specifically, please click here and fill out this form.

What do you charge for shipping and handling?
For regular parcel post, the shipping and handling fee is $29.95 (US).

How long before my order arrives?
Most international orders are delivered in 10 days. Please note: Customs clearance may delay the delivery of your order by up to an additional two weeks depending on your country.

What happens if my order does not clear customs?
If you provide us with the appropriate documentation from your Customs Department, we will refund your purchase, less a Return Processing Fee of $20.00 plus any expedited shipping services, if any. Or, at your request, we will re-ship your order, but we must charge shipping and handling again. If we re-ship your order and it again does not clear customs, we will refund your purchase less the Return Processing Fee as described above. Sorry, but we cannot ship a third time.

Will I be charged a customs fee or tax?
Most countries today charge their citizens an import duty or tax. We are unable to determine this in advance, and you will be responsible for this cost.

Is the package discreet?
Yes. Your order is delivered in a plain package, with our name, Good Health, and your name and address.

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Security & Privacy

Is your website secure?
Absolutely. Ordering on our site is safe and 100% guaranteed. We utilize the industry standard, state-of-the-art SECURE SOCKET LAYER CHECK-OUT system that is necessary to make shopping online perfectly safe. Your order information is delivered directly to us via a secure-session encryption process. Your information is scrambled before it is even sent to us, making it impossible for unauthorized individuals to access it.

What information do you collect?
We collect only the required information to process your order, such as your name, address, phone number (we will not call you unless there is a problem with your order), and credit card number.

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Contact Us

For fastest service, please email info@harrelsonsown.com

Our professional Customer Service Representatives are available 7:30am-4pm PST Monday-Friday.

Customer Service
30765 PCH #107
Malibu, CA 90265

Email:  info@harrelsonsown.com
Phone US: (877) 519-9700
Phone International: (805) 244-5400

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CLICK HERE TO ORDER HARRELSON'S OWN NOW
Contains Less than .3% THC.
These statements and representations regarding the efficacy and safety have not been evaluated by the Food and Drug Administration. This product Is not meant to diagnose, cure or prevent any disease.